Help & FAQs

The joint venture is focused on enhancing the logistics, marketing, sales, and distribution of Zinc Selenide (ZnSe) in the USA. Our goal is to leverage KM Innovation's manufacturing expertise with American Photonics' distribution networks to serve various industries, including military, industrial, and optical manufacturing sectors.

Customers will benefit from a more efficient supply chain, ensuring faster and more reliable access to high-quality ZnSe. We will have inventory for immediately delivery. The collaboration brings together advanced manufacturing techniques and seasoned distribution expertise, leading to superior products and services.

ZnSe is widely used in infrared optics, military technology (especially in thermal imaging systems), CO2 laser systems, the medical field (in surgical lasers and dental systems), and industrial manufacturing processes like cutting and welding.

We strictly adhere to all regulatory requirements, including ITAR (International Traffic in Arms Regulations) compliance, to ensure that our products and services meet the necessary standards for safety and security, particularly in defense-related applications.

Absolutely. One of the strengths of our joint venture is the ability to offer custom solutions tailored to the unique requirements of our clients. Whether it's custom sizing, specific optical properties, or unique applications, we're equipped to provide bespoke solutions.

Interested parties can contact us through our website’s contact form or directly via email or phone. Our customer service team is ready to assist with any inquiries and provide more information about our products and services.

Phone: (941)-752-5811

Email: sales@americanphotonics.com

Lou.d@americanphotonics.com

Ana@americanphotonics.com

Address: 6621, 19th Street East, Sarasota- FL - Zip 34243

Yes, while our current focus is on ZnSe, we are always exploring opportunities to expand our product range to include other advanced materials that meet the evolving needs of our customers.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s).